Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

Rubbish servise never get appointments when needed even when calling at 8am whats the point calling allways talled to call again next day at 8am same story each day

No poin because its bever been heard

December 4, 2023 at 10:22 am

Very good

very good staff and doctors are very friendly surgery olso clean and tidy

my suggestion please do advance appointment system as well because it’s hard to call morning 8 am if not argent need appointment

December 4, 2023 at 10:21 am

Very good

Receptionist are very coperative

December 4, 2023 at 10:20 am

Poor

Answer phone bit quick

Answer phone quickly employ more call handlers

December 4, 2023 at 10:20 am

Poor

On the phone with receptionist to request a astma pump and tells me to do it when I arrive whilst she would have requested it for me over the phone waste of time for me to come in request a astma pump when it could be done over the phone

Be able to book appointments and request medication over phone

December 4, 2023 at 10:20 am

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