Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

Very disappointed with your service

Need to well train receptionist

December 5, 2023 at 10:28 am

Good

December 5, 2023 at 8:16 am

Neither good nor poor

It is very hit and miss, some of the GP’s are excellent and you feel heard and not rushed, I appreciate the GP’s only have limited time. Majority of the time I have had a good service other times some GP’s are not organised or have the correct information on the patient.

I feel the reception staff are incredible and look very hardworking especially one lady at the Doncaster Rd. branch. She is always going above and beyond to help the patients.

December 5, 2023 at 2:15 am

Very good

December 4, 2023 at 7:55 pm

Poor

It is very hard to get appointments we ring the surgery and are holding phone for a long time .

Improve the appointment system

December 4, 2023 at 6:34 pm

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