Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

Answer phone bit quick

Answer phone quickly employ more call handlers

December 4, 2023 at 10:20 am

Poor

On the phone with receptionist to request a astma pump and tells me to do it when I arrive whilst she would have requested it for me over the phone waste of time for me to come in request a astma pump when it could be done over the phone

Be able to book appointments and request medication over phone

December 4, 2023 at 10:20 am

Good

December 4, 2023 at 10:19 am

Very good

Dr sinha is great man !

Sorry to say but Reception has be improved !!

December 4, 2023 at 10:18 am

Very good

Always listened by first point of contact and all the help we get to arrange appointments and the Doctors responses remain overwhelming to put all right.

Can inform the patients of changes in appointment booking practice.to avoid delays and ending up in hubs instead if nature of requirement to see the doctor is of bit urgent type in patient’s perspective.

December 4, 2023 at 10:17 am

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