Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Neither good nor poor

When you want to speak or see the doctor of your choice am told the doctor is not on duty ask if I can book in advance been told have no rotas or we don’t do any advance appointments

Improve the telephone and appointment system

November 20, 2023 at 4:13 pm

Neither good nor poor

Dr doesn’t see a patience on time

Give more appointments

November 20, 2023 at 4:01 pm

Good

Because it was fine

Please check better

November 20, 2023 at 3:25 pm

Good

I feel that once I get an appointment the service is great however the initial contact with the surgery is very difficult. I often feel that it’s enormous task to get an appointment, I am questioned unnecessarily on the telephone and appointments are not easy

November 20, 2023 at 2:55 pm

Good

From experience

November 20, 2023 at 2:18 pm

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