Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Because I’m happy with the answer

May 2, 2024 at 8:36 am

Very poor

If the patients are late by 1min they will cancel ut appointment but if patients reach there on time they make them wait there

May 2, 2024 at 8:36 am

Neither good nor poor

I and others had to wait as there was only one receptionist who was trying to complete documentation for a new arrival in this country and was not quite apt at dealing with it.
I and others had appointments that then ran late.

Have a receptionist to deal with appointments only and have new patients dealt with privately as it exposes their situation with everyone waiting in reception.

May 2, 2024 at 8:36 am

Very poor

The telephone lines should get better also the appointment system is very poor

Sort the telephone systems out also the staff needs to be polite with ppl especially the ones that can’t speak English

May 2, 2024 at 8:35 am

Very good

May 2, 2024 at 8:34 am

Take the Friends and Family Test