Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

To get through to the surgery takes a long time you could be waiting a long time

Have at least a few telephone lines so the patients don’t have to waiting on line

April 2, 2024 at 4:22 pm

Good

Too many phone calls to get correct medication

Communication between the staff and doctors very poor

April 2, 2024 at 4:14 pm

Very good

Did not have to wait for long

April 2, 2024 at 3:59 pm

Good

April 2, 2024 at 3:50 pm

Very good

I have not experienced any problems with them

To improve waiting time, if your appointment are gone please leave the message so people are not holding for hours on phone and when they get through appointments are not available

April 2, 2024 at 3:45 pm

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