Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

Never given appointment on the day nothing available especially as a working adult so difficult to get appointment not happy can’t even book appointments online no system

Better phone call system to answer the phone and not get cut off after holding on for 45 minutes, easier ways to make appointment online or by calling and answering the phone alot quick and give patients appointment when needed

January 3, 2025 at 11:37 am

Very poor

January 3, 2025 at 11:32 am

Neither good nor poor

Because you never get an appointment when you ring,the phone lines are always busy.Even if you are 1in the queue

Answer the phone lines quick and make more appointments available

January 3, 2025 at 11:31 am

Very good

The service of appointment are good

January 3, 2025 at 11:22 am

Good

When you eventually get appointment it works

organise appointment times better

January 3, 2025 at 11:19 am

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