Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

May 2, 2024 at 8:28 am

Good

May 2, 2024 at 8:28 am

Good

Waiting at 8am to get through to doctors always takes a minimum wait of 40 minutes. Can only get appointments on the day. Online bookings don’t work. Sometimes referred to Merlyn Vaz.

Better telephone system with less wait. More appointments available.

May 2, 2024 at 8:26 am

Very poor

Most of the time, receptionist forget that they’re not nurse nor doctors and patients aren’t comfortable telling them personal issues, and due to which it’s a struggle to even call them to book an appointment with the doctors.
And when we do get an appointment with the doctors most of the time get prescribed with something that’s not suited for the actual pain and reaction becomes severe where it leaves with permanent scaring. This is all emotionally damaging mental health.

Instead of just junior doctors or trainees only there has be to actual doctors who have years of experience in dealing with patient to avoid getting patients wrong medicines.

April 25, 2024 at 1:31 pm

Very good

I wood like.

No nid anything it is okay

April 24, 2024 at 6:26 am

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