Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

Very difficult to get gp appoint.

Appoints should be available all day not just 8am

May 2, 2024 at 10:49 am

Good

May 2, 2024 at 10:18 am

Very poor

Over an hour to wait for an appointment.. begging the staff to provide appointments and help. It’s honestly shambles and probably the worst experience of a surgery.

Everything.

You send people to diff clinics without asking. Your staff are rude. You NEVER have any appointments available. As a higher tax payer who doesn’t use the NHS often I would expect help when I need it. Honestly you guys really need to revisit your patient care and strategy.

May 2, 2024 at 10:14 am

Good

When I went for appointment I think they are helpful people you don’t get appointment some times when you need but there again if appointments are booked how they going to do. All over I’m register with Spinney Hill medical Centre for many years and I have always found them helpful

Refurbish

May 2, 2024 at 10:12 am

Very good

When I visit the practice. I have been treated with respect and the workers are very welcoming.

May 2, 2024 at 10:06 am

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