Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very good | July 3, 2024 at 9:12 am | ||
Neither good nor poor | Some staff are very rude and talk back to patients on the phone. Especially when they call you back to either make an appointment or give you advice from the doctor. They talk down to you as if you are stupid. Don’t listen to you.whe you know the consultation you have had with the doctor originally | July 3, 2024 at 9:12 am | |
Very poor | Very long waiting times, poor reception service, found them very lazy and unwilling to help. Surgery opens at 8am, was on the phone since 8am and waited for 44mins with no answer. Rang again and was told all appointments were booked and there’s no slot. How can that be? They also said that since I was not seriously ill they can’t check me, so should I just wait until I am seriously ill. I told them i was seriously ill and they said they can book an appointment but a minute ago said there were no appointments, so are they lying then? Feel they are messing about with me and other patients. | Rework your system and properly train your receptionists. | July 3, 2024 at 9:11 am |
Very good | Helping Everytime | Nothing | July 3, 2024 at 9:11 am |
Very good | Very good | Good | July 3, 2024 at 9:11 am |