Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very poor | Reception female staff are very rude and lack skills on providing services to those who need it. | Retraining staff on user service skills | July 3, 2024 at 9:31 am |
Good | Not always easy to get an appointment | Better feedback following blood tests | July 3, 2024 at 9:28 am |
Neither good nor poor | My text messages for wrongly stating that my appt were at Doncaster Rd when infact were at St Saviours Rd during the refurbishments. I nearly missed one appt as a result. I think communications should be better overall.. | I think there should be an option for patients to receive regular newsletters (quartely) from the practice via email so we can be kept up todate with new intiatives E.g the women’s health hub, or the refurbishment at Doncaster Rd practice. I learn about these changes accidentally. | July 3, 2024 at 9:27 am |
Good | Good but can still have room for improvement. | Liaison between Patients and Surgery for appointments/ requesting repeat prescriptions etc can be improved specially for Senior Patients. | July 3, 2024 at 9:27 am |
Good | Prompt service | July 3, 2024 at 9:25 am |