Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very poor | The staff are obtuse, unapologetic and outright rude. My parents are elderly with limited mobility and suffer a number of ailments. Your staff need to be trained on basic customer service and empathy. We appreciate your surgery on Doncaster road has been undergoing renovation however sending someone round the houses all across the city is not the best way to treat patients who pay your wages. | Train your staff and ensure your surgeries have resilience | September 6, 2024 at 6:12 pm |
Good | September 5, 2024 at 9:09 pm | ||
Good | September 5, 2024 at 7:30 pm | ||
Good | A good practice in my opinion where everyone does their best to provide a good service despite the pressures. Many many thanks. | It take a long time to get to the receptionist on the phone. | September 5, 2024 at 4:08 pm |
Poor | The nurse did her job properly but the facilities in the surgery were terrible the toilet didn’t have a lock no handle the light wasn’t working and the hand dryer wasn’t working | This refurbishment has been going on since January and still not finished not very good for patients when they can’t use the lift and toilets should be done ASAP! | September 5, 2024 at 3:30 pm |