Spinney Hill Medical Centre

Suggestions and Complaints

Your comments and suggestions are welcome to improve the quality of our service.  [Is there a post box for these? If so where?]

Friends and Family Test

You can also leave feedback based on your visits and appointments to the medical centre.  Please access the Friends and Family Test page.

Complaints 

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager Anisah Raidhan who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.